Shipping and delivery

​We believe in providing transparent and reliable shipping services to ensure your satisfaction with every order. ​ ​​

 

When it comes to shipping goods abroad, the price varies depending on the size or weight, as well as the destination itself.  Our goods go directly from us to your home. We use services such as KURONEKO YAMATO as well as JAPAN POST. https://www.kuronekoyamato.co.jp/ytc/en/search/payment/

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Shipping and handling fees are determined according to the currently valid shipping price list listed on the site. Shipping costs depend on the selected country of delivery, weight and size of the package. All this information is clearly displayed before completing the order so that you know exactly how much you will pay. For orders to the EU, customs fees are incurred if the amount of the goods exceeds 150 euros. As for VAT, it may be calculated for you when you receive the shipment. You are obliged to pay it directly to the delivery person.

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Japan POST offers the following:

Up to 200g (Zone 3 = Europe): ¥1060 (including ¥370 receipt fee) This type of shipment has tracking, but insurance is not included.

Delivery time about 2 weeks (from experience I know it takes about a week) Japan Post – EMS Airmail (Small Packet) Up to 200g (Zone 3 – Europe): ¥690

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